Shipping and Refund Policy
Applicable shipping fees are established according to volume and weight. Perlimpinpin cannot guarantee that two separate orders to the same address will be combined; it behooves the purchaser to order items together in one order in order to ensure lower shipping fees. Orders are processed within twenty-four (24)hours and delivery is normally made within two (2) to seven (7) business days of purchase. For more remote areas, please allow up to ten (10) business days for delivery. All deliveries are made by Canada Post or Purolator and the aforementioned delays are only estimates and cannot be guaranteed by Perlimpinpin. Only orders within Canada and USA and deliverable by ground will be accepted. If an incorrect address requires that a package be shipped a second time, the resultant costs are borne by the purchaser.
SHIPPING FEES CHART
75$ and += Free shipping!*
* Please note that the amount required for free shipping is calculated before taxes and after applying a discount/gift card code to your cart
TRACKING YOUR SHIPMENT
Perlimpinpin will send an email containing a tracking number and confirming that your order has been shipped.
All orders can be cancelled at any time before shipping confirmation has been sent. Should you wish to cancel your order, please contact our customer service department at firstname.lastname@example.org. Note that our processing and shipping systems are devised to ensure fast and efficient shipping; therefore, no changes or cancellations may be made once the shipping process has begun.
The return period is 14 business days from the receipt of your order. All returns are subject to a restocking fee of $9.99. Items must be in unworn, unwashed, and unused condition with all original tags to be eligible for a refund. Items purchased on the perlimpinpin.com website must be returned through our website.
To do so,
Start the return process here
If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund. A refund can be expected within 5 business days following the receipt of your package at our administrative offices.
Any item reduced by 50% from its original price is considered a final sale.
If you still have question or want more information, please contact our customer service at email@example.com