Help Center

SHIPPING 

Applicable shipping fees are established according to volume and weight. Perlimpinpin cannot guarantee that two separate orders to the same address will be combined; it behooves the purchaser to order items together in one order in order to ensure lower shipping fees. Orders are processed within twenty-four (24)hours and delivery is normally made within two (2) to seven (7) business days of purchase. For more remote areas, please allow up to ten (10) business days for delivery. All deliveries are made by Canada Post and the aforementioned delays are only estimates and cannot be guaranteed by Perlimpinpin. Only orders within Canada and USA and deliverable by ground will be accepted. If an incorrect address requires that a package be shipped a second time, the resultant costs are borne by the purchaser. 

SHIPPING FEES CHART 

Canada: 

0-49$ =10$

50-74,99$=15$

75$ and += Free shipping!

*Please note that the amount required for free shipping 

USA:

15$ flat rate

TRACKING YOUR SHIPMENT

Perlimpinpin will send an email containing a tracking number and confirming that your order has been shipped.

CANCELLATION

All orders can be cancelled at any time before shipping confirmation has been sent. Should you wish to cancel your order, please contact our customer service department at webservice@perlimpinpin.com. Note that our processing and shipping systems are devised to ensure fast and efficient shipping; therefore, no changes or cancellations may be made once the shipping process has begun. 

RETURNS

Returns may be made within 10 (ten) business days of receiving an order. In order to be returned or exchanged, products must be returned in their original packaging and condition, and be accompanied by a completed return form.

Items purchased on the website must be returned via the website. To do so, contact webservice@perlimpinpin.com and a return form will be sent by email. Reimbursement is normally completed within 5 (five) days of Perlimpinpin’s receipt of the goods to return. Only the value of the items returned will be creditied. The shipping costs related to the returns of the goods remain the responsability of Perlimpinpin. The original order's shipping fees are not reimbursed and the purchaser remains liable for such fees. Please note that in case of items reduced by 50% or more, all sales are final. 

For canadian order only

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Pourquoi choisir la viscose de bambou Perlimpinpin?

• Naturellement anti-bactérien
• Protecteur UV naturel
• Absorbe et évapore l’humidité
• Confort assuré peu importe la Température
• Tissu extra-doux et satiné

The fiber is certified Confidence Textile Oeko-Tex Standard 100, universal synonym for a responsible textile production without residual chemicals harmful to baby's health. The cultivation of the plant is certified by the FSC wich guarantees the health of the forest and the species evolving there. The dyes we use are water soluble and the products used for the preparation of the fiber are fully recycled. The fabric retains the natural antibacterial properties of the fiber and helps reduce proliferation of bacteria. The silky finish of the fiber brings softness ans comfort to baby's delicate skin. Our wide variety of products offers everything baby needs for your first moments together. 

Click ici to view the complete collection

No, we don't use any fire retardants. It is strictly prohibited in textile production of the products we manufacture. 

Perlimpinpin have been manufacturing products for your little one for over 30 years. Safety and durability have always been our main preoccupation. 

Every baby is unique. Some have higher natural body heat than others.  The following information about TOG rating  might help easily choose the best underwear in which your baby will feel most comfortable. The most important thing is to make sure that baby is never too hot. Remember, this is a guide only, it is possible that you will have to adjust according to the unique body heat of your baby.

Of course! Bamboo fiber is naturally breathable and wicks moisture away from the skin. Due to the precious properties of the fiber, the bamboo fabric allows moisture to evaporate quickly into the air. Its touch is silky and incomparably comfortable.